ROOT & GENEALOGY · Content updated on · Editorial method and sources
An individual service file, medal card and unit diary illuminate different aspects of military service. This National Archives guide covers British Army other ranks and non-commissioned officers; commissioned officers and Commonwealth armies require different searches.

The method, step by step
- Start with a documented service number and regiment. WO 363 and WO 364 contain surviving service and pension records. Many individual files were destroyed: a failed search does not exclude a soldier documented elsewhere.
- WO 372 medal cards may provide number and unit; WO 329 medal rolls support further checks. Retain different numbers with their associated units. A changed number should not automatically be treated as a different person.
- Once unit and dates are established, seek the corresponding diary, including WO 95 depending on the theatre. Diaries describe collective activity and usually do not name every soldier. Keep this context separate from individually documented movements.
Read the records and build the connection
| Record element | What to record and check |
|---|---|
| WO 363 / WO 364 | Record identity, relatives and service history where surviving. |
| WO 372 / WO 329 | Compare number, regiment, award and roll reference. |
| WO 95 | Identify unit, dates and theatre before reading collective context. |
- Number and regiment
- File and medals
- Unit context
Tick items as you read. Ticks remain only on this page and disappear when it is reloaded.
Record in your research log
- WO 363 / WO 364
- WO 372 / WO 329
- WO 95
Frequently asked questions
Does a war diary prove every individual movement?
No. It mainly describes unit activity. Establish attachment and service dates first, then distinguish collective context from actions documented for the individual.
Sources & references
- The National Archives — British Army soldiers of the First World War ↗ (Resource review date : )
- The National Archives — British military campaign and service medals ↗ (Resource review date : )